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Happy families and happy businesses

Family enterprises potentially have advantages over other types of business – the ability to think long-term, access to patient capital, strong organisational values, for example. But they have distinctive problems too. 

Tolstoy famously opens Anna Karenina with the observation that happy families are all alike, but each unhappy family is unhappy in its own way. In part this shows just how little Tolstoy understood the family business; in our experience, the sorts of problems that one family business has to deal with will appear in the life-cycles of most family businesses and so unhappy family businesses can appear quite similar. Tolstoy’s observation can seem true, however, as many family business problems are associated with inter-generational succession, both ownership and management, and for family businesses these issues might arise only every thirty years. Of course, those of us who help family businesses all the time see these issues frequently and can appreciate the parallels and similarities.

Multi-disciplinary solutions to multi-dimensional problems

Family business issues are particularly complex because they demand multi-disciplinary solutions. Advisers with insufficient experience of family businesses will default to their own particular sphere of expertise – tax planning or trust and inheritance law, for example. Whereas a family business’s accountants and lawyers will always have an important role to play, such businesses also need specialist support in subjects such as succession management, family business governance arrangements, family constitutions, and long-term wealth planning. 

Further, solutions have to fit the needs of the business as well as the wishes of a disparate group of family members, many of whom have multiple roles to play often with conflicting objectives – for example as parent, CEO, shareholder and board director.

Where we come in

Too many family businesses leave things until too late. Too often only the death of a much-loved parent and shareholder will trigger a call for external help. Most family business issues take time to address. Succession, for example, is best thought of as a process not an event, and we encourage you to start planning early. Why not give us a call now and find out what other family businesses have done, and whether you might benefit from some external help too?

Client Stories

Strategy and governance review for family business

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Inter-generational transfer decision for family business

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Constitution for US family business

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our services

Our services draw on a unique blend of financial, organisational and developmental expertise to meet the growth challenges of our clients. When proposing solutions, we take advantage of the latest academic research and decades of experience.

Organisational development

Bigger businesses aren’t just bigger than smaller businesses, they are qualitatively as well as quantifiably different.

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Business planning for growth

Eisenhower was right when he observed that plans are useless but planning is indispensable.

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Business education

Skills training helps us with the skills gaps we know we need to fill, but business education helps us prepare for the challenges that will catch us by surprise.

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Governance advice

Governance isn’t just about rules, it’s about roles. Good governance complements and enhances good management and leadership.

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Developing the management team

There are three obstacles to growth in the owner-managed business – the owner, the manager and the owner-manager. Sort these three out and everything else will look after itself.

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Non-executive directorship

Non-executive directors are a bit like bidets: no-one is really sure what they do but they add a bit of class.

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Succession planning

Succession is one of the most critical rites of passage for any owner-managed business. To make succession a success, start early.

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Conflict resolution

‘Don’t get upset – it’s business, not personal.’ But in the owner-managed business, isn’t everything personal?

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